Connecting Shopify is a single OAuth click — but it's worth knowing exactly what Taskra does (and doesn't do) with the access.
The connect flow, step by step
- 1On /stores, click "Connect another store" (or "Connect your first store" if it's your first).
- 2Enter your shop URL — either "mystore.myshopify.com" or your custom domain.
- 3Shopify shows the permissions screen. Click "Install app".
- 4Taskra imports your data in the background; you land back on the dashboard within a few seconds.
What we import
- Products — titles, descriptions, variants, prices, inventory state
- Shop info — name, currency, contact email
- Policies — shipping, returns, privacy (whatever you have published)
- Recent customer messages from your existing inbox channels if connected
What we never read
- Order PII beyond what's needed to track an order status when a customer asks
- Card or payment details — Stripe handles those, we never see them
- Other apps you have installed
Auto-Sync
Shopify webhooks notify us when you add a product, change a policy or update store details. We refresh the AI's knowledge automatically — usually within seconds — so replies always reflect what's live.
Need to force a re-sync (e.g. you bulk-edited 200 products)? Open Stores and click "Sync now" on the store card.
Connecting multiple stores
Each plan has a seat limit (Starter 1, Growth 3, Scale unlimited). Connect another store from /stores — each one has its own training data, voice and confidence threshold.
Disconnecting
Disconnect from Stores → Disconnect. Taskra immediately stops replying for that store and deletes the access token. Conversation history is retained for 30 days then permanently deleted.