Built for businesses.
Designed to handle everything.
Taskra is a focused AI inbox trained on your Shopify store — email, WhatsApp Business, Instagram, Messenger, and live chat — so every customer message is handled in your voice.
AI that actually knows your store
Generic AI chatbots make things up. Taskra trains directly on your Shopify data products, prices, variants, shipping policies, return rules and order history. It gives real answers, not guesses.
- Imports your entire product catalogue automatically
- Reads your Shopify policies and FAQs
- Tracks live order status and tracking info
- Resyncs every 15 minutes when you make changes
- Answers "where is my order?" with real tracking data
Your email support, steered by AI
Forward your support email once. Inbox Copilot drafts every reply in your voice, then sits beside the thread so you can set tone, guide the AI, improve the draft, insert macros, and send — or flip on autopilot.
- Works with Gmail, Outlook, and any custom domain (Email Setup)
- Tone, Guide AI, and one-click improve (shorter, warmer, clearer)
- Order context and suggested next actions beside every thread
- Review mode or autopilot — you choose how hands-on to stay
- Complaints and refunds always flagged for human review
WhatsApp support that already knows the order
Customers message the number they already saved. Taskra AI drafts the reply from your Shopify catalogue and live tracking, then sends it from Inbox Copilot — or waits for you to approve.
- Connect a WhatsApp Business phone number in Settings
- Inbound texts land in the same Inbox as email
- AI looks up products, policies, and order status
- Included on Lite — replies use your monthly AI credits
- Replies go back out on WhatsApp, not a random email
Instagram DMs, answered in your brand voice
Shoppers ask about size, stock, and shipping in Instagram. Taskra pulls the thread into Inbox Copilot and replies with the same store-trained AI — no copy-paste between apps.
- Connect the Facebook Page linked to your Instagram professional account
- DMs appear in Inbox with an Instagram badge
- AI uses real SKUs, prices, and return rules
- Escalate anything that needs a human
- Included on Lite — same inbox and AI as email
Facebook Messenger, handled by the same AI
Page messages come into Taskra next to email and WhatsApp. The AI already trained on your store answers shipping, products, and “where is my order?” — then you stay in one dashboard.
- Connect the Facebook Page customers already message
- Messenger threads sit in Inbox Copilot
- Store-trained answers, not a generic chatbot
- Send from Taskra — Meta delivers it on Messenger
- Included on Lite — upgrade when you need more AI replies
Instant answers on your store, 24/7
Add Taskra's chat bubble to your Shopify store in one click. Customers get answers in under 2 seconds. When you want to jump in, join the conversation and Taskra steps aside.
- Installs automatically via Shopify API no code
- Branded with your store colours and name
- Agent takeover: join any live chat with one click
- Customer sees "Sarah from the team has joined" in real time
- Leave and AI immediately takes back over
Recover abandoned carts automatically
Detect abandoned checkouts and send personalised recovery messages that answer objections and close the sale.
- Detects abandoned carts in real time via Shopify
- Sends personalised email with exact products named
- Includes discount code, free shipping, or urgency message
- AI answers follow-up questions to close the sale
- Sends from your store email looks personal, not automated
Everything else, built in
AI captures visitor emails during chat when buying intent is detected. Tags each lead HOT, WARM or NEW. Export to your CRM any time.
Messages handled, AI resolution rate, response time, CSAT score and top question categories all updated in real time. Filter by today, week, month or all time.
Block competitor names, ban unauthorised discount promises, set exact phrases the AI must never say. You stay in full control of every reply.
Invite agents to manage the inbox alongside you. Owner and Agent roles. Seat limits by plan from 1 on Starter to 10 on Scale.
Get daily, weekly or monthly email reports with your store's AI performance, leads captured, carts recovered and AI insights delivered to your inbox.
Complaints, refund requests and anything the AI isn't confident about get flagged instantly for your review. You only see messages that genuinely need you.
Ready to put support on autopilot?
Start your 7-day free trial. Card collected, not charged until the trial ends. Setup in 10 minutes.
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