Features

Everything you need to automate support

AI trained on your store, your voice, your policies. Every channel, one inbox.

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Trained on Your Store

Taskra imports your products, policies, FAQs, and order history. The AI gives specific, accurate answers — not generic chatbot responses.

Your Brand Voice

Configure your tone — friendly, professional, casual, or anything else. Every reply sounds like you wrote it.

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Full Autopilot Mode

When confidence is above your threshold, replies send automatically. You only see messages that genuinely need a human.

Channels

Every channel. One AI.

Customers reach out everywhere. Taskra answers everywhere.

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Email

Forward your support inbox. AI reads, drafts, and sends replies in seconds.

Live
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Live Chat Widget

Embed on your store. Customers get instant AI replies 24/7.

Live
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Instagram DMs

Every DM gets an instant reply in your brand voice.

Coming Soon
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WhatsApp Business

Connect WhatsApp Business for instant AI replies.

Coming Soon
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Facebook Messenger

Automate Messenger responses for your Facebook page.

Coming Soon
Full Feature List

Built for ecommerce sellers

AI Engine

Confidence Scoring

Every reply gets a 0–100% confidence score. Low confidence triggers human escalation.

Sentiment Detection

Automatically detects positive, neutral, or negative sentiment in every message.

Smart Tagging

Messages auto-tagged by category: order tracking, returns, pre-purchase, complaints, and more.

Regenerate & Edit

Not happy with a reply? Regenerate with a different tone, or edit before sending.

Inbox Management

Unified Inbox

Every message from every channel in one place. Filter by status, store, or channel.

Human Escalation

When the AI isn't confident, messages are flagged for your review. One-click approve or edit.

Read / Unread Tracking

See which messages you've reviewed and which need attention.

Per-Store Filtering

Run multiple stores? Filter your inbox by store to focus on one at a time.

Store Management

One-Click Shopify Connect

OAuth flow imports products, policies, and metadata automatically.

Auto-Sync

Shopify webhooks keep your product data up to date whenever you make changes.

Custom Training Data

Add FAQs, brand voice, shipping & returns policies. The AI uses all of it.

Multi-Store Support

Connect up to 3 stores on Growth, unlimited on Agency. Each with its own AI.

Analytics & Billing

Dashboard Overview

Stats at a glance: messages today, resolution rate, pending reviews, hours saved.

Sentiment Trends

Track customer sentiment over time. See if satisfaction is improving.

Category Breakdown

Understand what your customers ask about most. Improve products and docs.

Stripe-Powered Billing

Manage your subscription, download invoices, and update payment methods.

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