AI Customer Support — Built for Ecommerce

Your store answers
every customer
automatically.

Taskra trains AI on your store and replies to every customer message — across email and live chat — in your brand voice, 24/7.

Start Free Trial →▶ Book a Demo
✓ 7-day free trial·No card required·Cancel any time
Taskra AI — Live Demo
Customer
Where is my order?
Taskra AI
Hi! I've just checked your order and it's currently with Royal Mail, tracking number RM123456789GB — showing as out for delivery today. If it doesn't arrive by 6pm, please reply and I'll sort this for you immediately. 💙
Available on
Shopify App Store
·Email · Live Chat
The Problem

Stop drowning in support messages

Every ecommerce seller wastes 2–4 hours a day on repetitive customer messages. Taskra gives those hours back.

Without Taskra

Buried in messages every morning

😩Manually answering "Where's my order?" for the 40th time this week
⏰3+ hours a day copy-pasting the same replies
🌙Customers waiting overnight, leaving bad reviews
📉Support work pulling you away from growing your store
💸Paying a VA £800/month for tasks AI can handle
With Taskra

Inbox handled. Revenue growing.

🤖AI replies instantly 24/7 in your exact brand voice
✅90%+ of messages resolved without you touching them
⭐Customers get instant responses, give better reviews
📈Reclaim 20+ hours a week to focus on growth
💰From £19/month — less than one hour of VA time
How It Works

Up and running in 10 minutes

Three steps. No technical knowledge needed. Your AI inbox is live today.

1
Connect

Connect Your Store

Connect your Shopify store in one click via our dedicated app. Taskra automatically imports your products, policies, FAQs and order history. More platforms coming soon.

2
Train

Train the AI

Add your brand voice, common questions, and specific policies. Taskra trains in minutes and answers questions specific to your store — not generic nonsense.

3
Launch

Go Live & Relax

Your AI inbox starts replying. Review and approve until confident, then enable full autopilot. You only see escalations that genuinely need you.

Store-Trained AI

Train the AI on
your store's content

Import your product catalogue, shipping policy, return policy and FAQs in one click. Taskra's AI gives accurate, specific answers — not generic chatbot rubbish. Your customers won't be able to tell it's AI.

🧠 Learns your brand voice automatically
Taskra — Training Centre
IMPORTING YOUR STORE
LIVE
✓
247 Products imported
shopify-products.json
Done
✓
Shipping & Returns Policy
store-policies.pdf
Done
…
FAQ & Brand Guidelines
custom-faqs.docx
Training...
⏳
Order History & Past Replies
orders-export.csv
Queued
Training progress
68%
AI will know your store inside out in ~2 minutes
Taskra Lead Capture — Live
VISITOR
Hi, I'm looking for a bulk order of your ceramic mugs for my café. Do you do wholesale?
TASKRA AI
Absolutely! We do wholesale from 24 units. Could I get your name and email so we can send you our wholesale pricing guide?
Sure — I'm Emma, emma@cafeblu.co.uk
TASKRA AI
Thanks Emma! I've sent the wholesale guide to your inbox. Our team will follow up within the hour. Can I ask how many units you're thinking?
LEAD CAPTURED — Emma · emma@cafeblu.co.uk · Wholesale intent
Today's leads (4)
Emma — Wholesale inquiry
emma@cafeblu.co.uk · 2 min ago
HOT
James — Custom print order
james@studio.io · 1 hr ago
NEW
Priya — Gift set bundle
priya@gmail.com · 3 hr ago
WARM
Collect Leads

Generate leads to
follow up with later

Don't just answer questions — seize opportunities. Taskra's AI captures interested visitors' details during chat, letting you build a list of warm leads to follow up with later.

📋 Export leads to your CRM or email tool
Email Summaries

Stay up to date with
daily email summaries

Keep a pulse on chatbot interactions with daily summaries delivered to your inbox. Track which questions are most common, upload more training data where needed, and gain insights into customer behaviour across all your stores.

📊 Insights delivered every morning
✉️
TASKRA UPDATES
Taskra Actions — Live
CUSTOMER
Can you check my order status and apply my 10% loyalty discount to my next purchase?
Taskra executing actions
✓
Order #4821 fetched
Royal Mail · Out for delivery
✓
Loyalty discount applied
Code: LOYAL10 · Active
…
Drafting personalised reply
AI writing...
TASKRA AI
Your order #4821 is out for delivery today with Royal Mail. I have also added your loyalty discount code LOYAL10 — use it at checkout for 10% off!
2 actions completed · Replied in 1.2s
Functions

Turn natural language
commands into in-app actions

Functions lets customers automate tasks just by chatting. Your Taskra AI can listen, understand, and trigger actions — check order status, initiate returns, update preferences — all from within the chat, without human involvement.

⚡ Connect to your order system
Cart Recovery

Recover abandoned carts
before customers forget

Taskra detects abandoned checkouts the moment they happen — then reaches out automatically with a personalised message referencing the exact products left behind. Your AI follows up, answers questions, and closes the sale. While you sleep.

  • ✓Detects abandoned checkouts in real time via Shopify sync
  • ✓Sends personalised recovery emails with exact products referenced
  • ✓Offers discount codes, free shipping or urgency messaging
  • ✓AI answers customer questions and removes buying objections
🛒 Average 38% of contacted carts recovered
Taskra Cart Recovery
E
Abandoned checkout detected
Emma C. · £84.00 · 2 items · 14 mins ago
AUTO-TRIGGER
Items left in cart
Sage Linen Throw ×1Pillow Covers ×2
Recovery message sent via email
From: Your Store via Taskra · To: emma@gmail.com
Did you have any questions, Emma?

Your Sage Linen Throw and Pillow Covers are still waiting. Can I help with sizing, delivery or anything else? As a thank you: 10% off with code SAVE10.

Complete my order →Use SAVE10
38%
Recovery rate
£840
Recovered/mo.
18m
Avg response
Everything Included

One AI. Every customer.
Zero effort.

Everything you need to handle support, capture leads, and grow your store — built in from day one.

📧
Email Support

AI drafts replies to every support email instantly. Send or approve in one click.

💬
Live Chat Widget

Embed on your store. Customers get instant answers 24/7 in your brand voice.

Shopify App

One-click install. Auto-imports your products, orders and policies.

🧠
Store-Trained AI

Knows your exact products, policies and FAQs — not generic chatbot answers.

🔁
Smart Escalation

Flags tricky messages for you. You only see what genuinely needs a human.

📊
Analytics

See top questions, response times and resolution rates at a glance.

🔄
Auto-Sync

Updates products or policies? Taskra retrains automatically — always current.

📋
Lead Capture

Collects visitor details during chat and exports warm leads to your CRM.

🛒
Cart Recovery

Detects abandoned checkouts and sends personalised recovery messages via email or chat.

Free Tools

Useful free tools for every seller

Not ready to sign up? Use our free AI tools — no account needed. They'll show you what Taskra's AI can do.

✍️

AI Customer Reply Generator

Paste a customer message, get a professional reply instantly. 3 free uses — no account needed.

Try for free →
📝

Product Description Generator

Generate compelling product descriptions for Shopify and Amazon in seconds.

Try for free →
💰

Profit Margin Calculator

Calculate your exact ecommerce profit margin including fees, shipping and cost of goods. Always free.

Calculate now →
See All Free Tools →
Data & Privacy

We take privacy
seriously

Your customer data and business data are never shared, never sold, and never used to train public AI models. Here's our commitment to you.

✓
Your data stays private

Your training data, customer conversations and store data are completely private to your account. Never shared.

✓
UK & EU servers only

All data stored on AWS London (eu-west-2). Fully compliant with UK GDPR and EU GDPR requirements.

✓
End-to-end encryption

AES-256 encryption at rest, TLS 1.3 in transit. Your data is protected at every step.

✓
Delete any time

Cancel and request full data deletion at any time. Processed within 30 days. No questions asked.

AES-256
Encryption at rest
TLS 1.3
In-transit encryption
UK/EU
Data residency
GDPR
Fully compliant
Your data is never used to train public AI
100% private · Zero data sharing
FAQ

Common questions

Have a different question? Send us an email and we'll get back to you as soon as we can.

Taskra learns your brand voice, tone and writing style from your past conversations and store content. Most customers cannot tell it's AI — many sellers have used it for months without a single customer noticing. If the AI isn't confident, it flags the message for you rather than risk a bad reply.
Yes. You can paste text directly into the training panel, upload PDF or DOC files, or paste URLs to scrape. You can also type FAQs and custom policies manually. Any text content you provide will be used to train the AI.
You can train Taskra on: your product pages and descriptions, shipping and return policies, FAQs, past customer conversations (anonymised), brand guidelines, and any custom Q&A pairs you write. The more relevant content you provide, the more accurate and specific the AI becomes.
Copy and paste a single line of JavaScript code into your website's header or footer. For Shopify stores, we have a one-click install via the Shopify App Store. The chat widget is live within seconds.
Initial training typically completes within 2–5 minutes, depending on the volume of content. For large product catalogues (1,000+ products), it may take up to 15 minutes. You'll receive an email notification when training is complete.
Most sellers are live within 10–20 minutes. Connect your store, the AI imports your product catalogue and policies automatically, and you do a quick review of sample replies. If you can use Shopify, you can set up Taskra.
Yes. Taskra supports PDF, DOCX, TXT and CSV file uploads for training. Files up to 10MB are accepted. For larger files, we recommend splitting them or using our text paste option.
Taskra sets a confidence threshold. If the AI isn't confident enough (e.g. an unusual refund request or complex complaint), it automatically flags the message to you for manual response. Customers will never receive a wrong or embarrassing reply.
Yes — type any customer question into the demo on this page to see exactly how Taskra replies. You can also start a 7-day free trial with no credit card to test it on your actual store and real messages.
Yes. Taskra can detect the customer's language and reply in the same language, even if your store content is in English. This is particularly useful for sellers on international marketplaces like Amazon EU.
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