Shopify support, explained
How Taskra trains on your store, and what changed when we launched on the Shopify App Store.
Features
How each Taskra product actually works for a store team.
How store-trained AI answers Shopify questions
Generic chatbots invent answers. Store-trained AI reads your Shopify catalogue, policies and orders so replies stay accurate.
AI email inbox for Shopify stores
Connect Gmail, Outlook or a custom domain. Taskra drafts Shopify support replies in your voice — review them or send on autopilot.
Shopify live chat AI that knows your products
Add a Shopify live chat bubble that answers from your catalogue. Take over any conversation in one click when a human should jump in.
Abandoned cart recovery emails that sound human
Recover Shopify abandoned checkouts with personalised emails that name the products left behind — and answer the objection that stopped the sale.
Capture Shopify leads from live chat
Turn store visitors into tagged leads. Taskra asks for email during high-intent chats and sends you the conversation summary.
Support analytics that show what to fix
Track AI resolution rate, response time, sentiment and repeat questions. Use ecommerce support analytics to train the bot, not just to decorate a dashboard.
Set an AI brand voice without losing control
Teach support AI your tone and sign-off, then block discounts, competitor names and phrases it must never say.
Reply to product reviews with AI
Draft professional replies to Google, Trustpilot and store reviews. Keep 5-star thank-yous short and turn 2-star complaints into a recovery path.
Autopilot vs review mode for AI support
Choose when Taskra sends Shopify support replies automatically and when a human must approve the draft first.