Storefront chat only helps if the bot knows what you sell. Taskra’s Shopify live chat widget answers from the same product and policy data as Inbox Copilot, then lets a human take over without the shopper starting over.
Install without editing Liquid
The default path is Shopify app embeds: Online Store → Themes → Customize → App embeds. Toggle Taskra, save, done. Details are in automatic widget install.
What shoppers experience
- A branded bubble on product, collection and cart pages
- Answers in under a couple of seconds for stock, shipping and returns
- Optional email capture when buying intent is high
- A clear handoff if you join: they are not left talking to a bot that went silent
When you should jump in
Wholesale quotes, damaged-item photos and anything that needs a goodwill discount belong with a person. Use Live Chat in the dashboard, take over, then leave — AI resumes with the context of that thread.
Chat and email in one product
A widget-only tool leaves evening emails untouched. Taskra is built as one AI across email and chat so the same brand voice and guardrails apply on both channels.
Frequently asked questions
Will the chat widget match my theme?
Yes. You set colour, position and greeting so the bubble matches the storefront.
Can a human join a live chat?
Yes. Agent takeover puts you in the thread. The customer sees that a teammate joined; AI steps aside until you leave.