Most cart emails say “you left something behind” and attach a 10% code. Shoppers ignore them because they already know what they left. A useful recovery message names the Sage linen throw, answers the sizing question they never asked, and only then offers a reason to finish checkout.
How Taskra recovers carts
- Detects abandoned checkouts from Shopify in near real time
- Drafts a personalised email with the exact products in the cart
- Optional discount, free shipping or urgency line you configure
- Follow-up questions land back in the same AI inbox
You set delay (for example 30 or 60 minutes), channel and incentive in Cart Recovery. Templates stay editable so the copy matches your brand, not a default drip.
Why AI belongs in recovery
The first email is only half the job. If the shopper replies “does this ship to Ireland?” a static Klaviyo flow cannot answer. Taskra can, because the same model already knows your shipping policy.
Compliance and tone
Only email addresses Shopify already collected at checkout are used. Recovery should feel like a helpful store associate, not a countdown timer. Keep discounts honest — guardrails can block unauthorised percentages.
For the operator view, read how cart recovery works and how to set it up.
Frequently asked questions
Does Taskra use Shopify abandoned checkouts?
Yes. Taskra listens for abandoned checkout data from Shopify and can email the shopper from your store address.
Can I edit the recovery template?
Yes. You control timing, channel, incentive and the message template, including merge fields such as customer and product names.