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Live Chat Widget

How the live chat AI works

4 min read

What happens when a customer sends a message — from question to AI reply in under 2 seconds.

  1. 1Customer sends a message via the chat bubble
  2. 2Taskra looks up their context (cart, order history if signed in)
  3. 3AI generates a reply using your training, products, policies
  4. 4Reply appears in the widget in <2 seconds
  5. 5Complex issues are flagged for your review (you see them in /inbox)
Keep reading
💬
Installing the widget automatically
3 min read
🔧
Installing the widget manually (code)
4 min read
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