Understanding your reply usage

4 min read

What counts as an AI reply, how to track your usage, and what happens if you hit your limit.

What counts as a reply: every outbound AI message (email or chat) is one reply
Track usage: Billing → Usage shows replies-this-period vs limit
Hitting your limit: AI pauses; you see an upgrade prompt or can buy the Extra Replies bundle
Usage resets at the start of every billing month