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Inbox & Replies

Autopilot vs Review mode

4 min read

Choose whether Taskra sends replies automatically or holds them for your approval first.

Review mode (default)

Every AI draft waits in your /inbox for one-click approval. Best for your first few days while you build trust.

Autopilot mode

Taskra sends automatically. Only escalations (complaints, refunds) come to your inbox for review.

Switching modes

Settings → AI Behaviour → toggle Autopilot per store.

Escalations always come to you

Regardless of mode, complaints / refund requests / low-confidence replies always flag for your review.